Product Questions

Q: Are your products suitable for sensitive skin?
A: Many customers with sensitive or reactive skin choose Creation Farm because we avoid synthetic fragrances and harsh detergents. However, everyone’s skin is unique. We recommend patch testing when trying a new product and reviewing the ingredient list to ensure compatibility with personal sensitivities.

Q: Can I use Creation Farm products as a system?
A: Yes. Our facial line, salves, hydrosols, and oils are formulated to complement one another. For example, a hydrosol can be used as a toner before applying a cream, or a serum can be layered under a moisturizer.

Q: Do your products contain preservatives?
A: Products containing water (such as creams) include a natural preservative system to ensure freshness and safety. Oil-based products such as salves, serums, and balms do not require a preservative.

Q: What is the shelf life of your products?
A: Oil-based salves and butters typically keep for 12–24 months when stored in a cool place away from direct sunlight. Creams are best used within 6–12 months. Essential oils vary depending on the botanical. Citrus oils have a shorter lifespan than woods or resins.

Q: How should I store creams, salves, and oils?
A: Store in a cool, dry place out of direct heat or sunlight. Natural products are sensitive to temperature swings and UV exposure, which can affect aroma and consistency over time.

Q: Do your products work for men?
A: Yes. Many men enjoy our creams, salves, soaps, and essential oils. Aroma profiles tend to be plant-forward rather than sweet or perfumed.